frequently asked questions

Q: How far in advance can I book?

A: We appreciate that organising such important events can take a long time. We are available to take bookings for any future dates. Contact one of our team and they will be able to advise you of availability.

Q: How do I place an order?

A: You can complete our on-line enquiry form or alternatively contact one of our team on any of the following number:
07487 378979

Q:We will not know our finalised numbers at the time of booking. Will we be able to confirm our numbers nearer the date of the event?

A: Yes, it will not be a problem to change your numbers up until 30 days before the event.

Q: How do I know that the chair covers will fit the chairs at my venue?

A: Our chair covers are made of lycra and will fit most banqueting chairs. If possible we will attend at your chosen venue as soon as possible after your initial contact, to check the size of the chairs. Alternatively we will contact your venue to obtain the details of chair sizes.

Q: When will the covers be delivered and picked up?

A: This will be discussed with your venue. Where possible, we would aim to have the room set up the evening before or on the day and collected the morning after the event.

Q: When is the hire charge payable?

A: On booking we require a £50.00 non refundable deposit and the balance paid 30 days in advance of your event.

Q: Do I need to pay a damage or loss deposit?

A: Yes - a refundable deposit of £50.00 is required, payable 30 days before the event along with the balance of your hire charge.

Q: What methods of payment do you accept?

A: We accept payment by cash or via bacs transfer payment directly into our bank account.